The month of June is recognized as “International People Skills Month.” In today’s work climate, especially in the non-profit sector and the human service field, strong soft skills are vital to both the organizations and the people we serve. People skills that are needed to succeed in the workplace today include:
- Strong communication skills
- Getting along with others
- Active listening skills.
In recognition of “people skills month,” I have added links below that will help you in creating training activities, ice-breakers, and exercises that will reinforce learning in the areas of active listening, diversity, teambuilding and communication.
Active Listening Activities
According to Merriam-Webster, a facilitator is defined as, one that helps to bring about an outcome by providing indirect or unobtrusive guidance.
In the learning and development world, facilitating is often used as a way to move a discussion and allow the participant to have more control over their own learning. Although often interchanged with “training”, a facilitator generally serves the role of providing leadership, structure and feedback to the group. Facilitation often occurs during high level training such as teambuilding and strategic planning.
The key to any effective facilitation is to move the discussion both efficiently and effective. I created a “cheat sheet” that will help you to stay on track during the facilitation process.
Key Points to Remember
- Make sure you are the first one to arrive
- Maintain a high energy level
- Summarize. Summarize. Summarize.