Identifying and Mastering Training Competencies

Many organizations are moving towards competency-based programs that focus on the skills and knowledge of the performer in the workplace including objectives that are measurable.

Use this post to gauge your training competency skills.

1- Intermediate

Develop Training Material
  • Develop learner and facilitator guide
  • Develop materials to support transfer of learning
  • Develop materials to support transfer of learning
  • Create audio and visual aids
  • Develop materials to evaluate learner reaction
  • Develop materials to evaluate transfer of learning
Instructional Design- Design and develop informal and formal learning solutions using a variety of methods:
  • Conduct a needs assessment
  • Identify appropriate learning approach
  • Collaborate with others
  • Design a curriculum, program, or learning solution
  • Design instructional material
  • Analyze and select technologies
  • Integrate technology options
  • Develop instructional materials
  • Evaluate learning design
Training Delivery- Deliver  informal and formal learning solutions in a manner that is both engaging and effective:
  • Manage the learning environment
  • Prepare for training delivery
  • Convey objectives
  • Align learning solutions with course objectives and learner need
  • Establish credibility as an instructor
  • Create a positive learning climate
  • Deliver various leaning methodologies
  • Facilitate learning
  • Encourage participation and build learner motivation
  • Deliver constructive feedback
  • Ensure learning outcomes
  • Evaluate solution

Learning Objectives

  • Develop performance conditions
  • Develop objective conditions
  • Develop criterion for objectives



June Workplace Learning and Performance Improvement Links

Using Facebook for ELearning: The Ultimate Guide for E-learning Professionals- eLearning Industry
How to Create Free Closed-Captioning Text for E-Learning- The Rapid E-Learning Blog
Top 10 Unusual ways to Make Your To-Do List Actually Doable
Training Board Members as Brand Champions on Social and Beyond-Beth’s Blog
Why Work Out Loud? Learnlets

Resources on the ARCS Model of Theory



John Keller, developed the ARCS Model during the 1980’s as a way to boost motivation during learning. The ARCS Model contains four main categories:

  • Attention- getting and holding learner’s interest and attention
  • Relevance- The learning has to show a kind of usefulness
  • Confidence- There should be success opportunities and some personal control
  • Satisfaction- There has to be rewards, and feedback.

Click on the links below for more information on the ARCS Model.

ARCS Model of Motivational Design-Learning Theories

Bayh College of Education

Big Dog & Little Dog’s Performance Juxtaposition

Changing Minds

E-Learning Industry

E-Learning Snippets



Learning Technologies

Motivation at a Glance

WIKI- Teaching and Learning Resources

Instructional Theory-ARCS Model By Taryn Fleck

ARCS Model- John Johnson

People Skills Training Resources

The month of June is recognized as “International People Skills Month.”  In today’s work climate, especially in the non-profit sector and the human service field, strong soft skills are vital to both the organizations and the people we serve. People skills that are needed to succeed in the workplace today include:

  • Strong communication skills
  • Getting along with others
  • Active listening skills.

In recognition of “people skills month,” I have added links below that will help you in creating training activities, ice-breakers, and exercises that will reinforce learning in the areas of active listening, diversity, teambuilding and communication.

Active Listening Activities

6 Listening Skills Exercises to Promote Stronger Communication-Udemy

50 Communication Activities, Icebreakers, and Exercises- Peter R. Garber

Active Listening games for Adults-ehow

Communication and Listening Exercise- Energize Learning Blog

Listening Games for Adults-Buzzle


10 Team Building Activities that Bring a Diverse Workplace

Diversity Ideas & Activities for the Workplace- Chron

Diversity Training Activities in the Workplace-

Workplace Diversity Games-ehow


10 Quick and Easy Team Building Exercises (Huddle) Part 1

10 Quick and Easy Team Building Exercises (Huddle) Part 2

15 Fun Team Building Exercises- Tweak Your Biz

15 Teambuilding Activities for the Workplace (About Money)



Team Building Activities for Adults

Team Building Directory

Teamwork Games to Engage Employees at Work (Refresh Leadership)

May Workplace Learning and Performance Improvement Article Links

Why You Need to Re-Think Your Training Program (Infographic)- Social-Hire.Com 
Social Learning Cannot be a Bolt-On Strategy-I.D. and Other Reflections 
10 LinkedIn Profile Mistakes that eLearning Professionals Should Avoid
Storytelling Tools and Resources for Non-Profit Communicators
[Infographic] 10 Traits that Make Non-Profits Great.


Using a Facilitator’s Checklist

facilitator logo

According to Merriam-Webster, a facilitator is defined as, one that helps to bring about an outcome by providing indirect or unobtrusive guidance.

In the learning and development world, facilitating is often used as a way to move a discussion and allow the participant to have more control over their own learning. Although often interchanged with “training”, a facilitator generally serves the role of providing leadership, structure and feedback to the group. Facilitation often occurs during high level training such as teambuilding and strategic planning.

The key to any effective facilitation is to move the discussion both efficiently and effective. I created a “cheat sheet” that will help you to stay on track during the facilitation process.

Key Points to Remember

  • Make sure you are the first one to arrive
  • Maintain a high energy level
  • Summarize. Summarize. Summarize.

facilitator checklist

facilitation checklist


April Workplace Learning and Performance Improvement Links

13 Books for Learning Professionals to Read in 2015- Connie Malamed
5 Ways to Help Unproductive Employees- eLearning Industry
Four Ways Your Learners Can Help Build Online Training- The Rapid E-Learning Blog
How to Create Your Own Hand-Drawn Graphics-The Rapid E-Learning Blog
7 Signs of Founder Dysfunction- The Non-Profit Times