People Skills Training Resources

The month of June is recognized as “International People Skills Month.”  In today’s work climate, especially in the non-profit sector and the human service field, strong soft skills are vital to both the organizations and the people we serve. People skills that are needed to succeed in the workplace today include:

  • Strong communication skills
  • Getting along with others
  • Active listening skills.

In recognition of “people skills month,” I have added links below that will help you in creating training activities, ice-breakers, and exercises that will reinforce learning in the areas of active listening, diversity, teambuilding and communication.

Active Listening Activities

6 Listening Skills Exercises to Promote Stronger Communication-Udemy

50 Communication Activities, Icebreakers, and Exercises- Peter R. Garber

Active Listening games for Adults-ehow

Communication and Listening Exercise- Energize Learning Blog

Listening Games for Adults-Buzzle

Diversity

10 Team Building Activities that Bring a Diverse Workplace Together-takeflyte.com

Diversity Ideas & Activities for the Workplace- Chron

Diversity Training Activities in the Workplace- Chron.com

Workplace Diversity Games-ehow

Teambuilding

10 Quick and Easy Team Building Exercises (Huddle) Part 1

10 Quick and Easy Team Building Exercises (Huddle) Part 2

15 Fun Team Building Exercises- Tweak Your Biz

15 Teambuilding Activities for the Workplace (About Money)

Business Balls.com

Mindtools

Teampedia.net

Team Building Activities for Adults

Team Building Directory

Teamwork Games to Engage Employees at Work (Refresh Leadership)

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Book Review- Mastering the Instructional Design Process

book review logo

Mastering the Instructional Design Process: A Systematic Approach
William J. Rothwell & H.C. Kazanas
Pfeiffer and Company
Pages: 482
ISBN: 978-0787996468
 2015.janbomMastering the Instructional Design Process
In Mastering the Instructional Design Process, William J. Roth well and H.C. Kazanas, provide a systematic approach for developing instructional design competencies based on the Board of Standards of Performance and Instruction (IBSTBI). Rothwell is currently a professor of workplace learning and performance and Pennsylvania State University, President of Rothwell and Associates and has written over 60 books in the learning and performance field. H.C. Kazanas is currently professor emeritus of education at the University of Illinois and authored or co-authored eleven books relating to technical training in manufacturing and human resource development.
 There have been plenty of articles and blogs written on whether one should pursue a formal education or an informal education in order to become a proficient instructional designer. Well, this book is written for those who chose the latter.
The book begins with a pre-test on the instructional systems design and allows the reader to use it as a diagnostic tool as a self-assessment. The first chapter provides the definition of instructional design and ties in its relationship to human performance problems. This component is vital as the book like most performance books, gives alternatives to instructional solutions. Chapter 2 notes that not all solutions can be solved by instructional design, rather, other types of tools including feedback and job aids. Chapter 3 discusses the various methods that can be used for performance analysis. Chapters 4 through  analyzing the needs, learners, and work setting by explaining the steps in the instructional design process including conducting a needs assessment and developing a profile of the learner.
 Chapters 8 through 10 delve into writing performance objectives including figures, and a breakdown of verbs associated with objectives in the cognitive domain. Chapters 11-13 discusses delivering the instruction effectively including choosing appropriate instructional strategy including tables and worksheets. If you are more interested in learning how to design management systems, chapters 14 through 18 can be used to understand not only how to plan, and monitor an instructional design but also communicating effectively through visualization.
 Finally, chapter 20 discusses ways on being an effective instructional designer through some personal reflection from the authors. The appendix includes resources on online instructional design, learning theories and instructional design and knowledge management. As an extra bonus, there are a number of supplementary materials that are available for download free with the purchase of the book including worksheets, checklist and activities.
Learning Development and Human Resource professionals can benefit from reading this book. It combines both instructional design and performance improvement steps with ease. Anyone seeking to improve their understanding of instructional design will enjoy reading this book.

 

 

 

October Workplace Learning and Performance Improvement Article Links

Why High Performers Really Like Performance Reviews
Fun: There’s a Right way and a Wrong Way
Why Leaders Should Focus on Employee Investments not Engagement
5 Content Troubleshooting tips for Instructional Designers
When Performance Reviews Simply Aren’t Enough
How to Get People Involved in Training

 

September Workplace and Performance Improvement Article Links

 

Personal Ethics and Successful Leadership

Straight from the Employee’s Mouth: 3 Keys to Being an Engaging Manager

Three Overlooked Areas to Improve Employee Well-Being

Keeping Employees Happy? Hey CEOs, This is not Rocket Science.

5 Ways to be a Fearless Leader.

Why Delegation is not About You.

August Workplace Learning and Performance Improvement Article Links

Performance Management: We Won’t Fix The Problem by Ignoring It.

The Real Test of a Manager? Its Successfully Fighting For Your Team.

Eight Leader Habits of a Learning Culture.

6 Common Networking Mistakes to Avoid.

5 Models to Pull Out of your Hat on a Moment’s Notice.

8 (Mostly) Digital Alternatives to Meetings.

The Message is Clear: Workers Still Want Balance, Growth, Advancement

Become an Expert in Instructional design

The Enormous Cost of Unhappy Employees

Workplace Learning and Performance Improvement Articles

 

Why Matching Informal and Formal Learning is in Style

6 ways to Build Atmosphere and Emotion in your e-learning theme

Achieving Worthy Performance in Healthcare Instructional Design

ASTD Reboots with New Name and Logo

Focus- The Forgotten Performance Skill 

Top 10 Signs that You Might be Doing Social Learning Wrong

5 Reasons you Need to be Using Games for Corporate Training

Instructional Design Models and Theories

A Quick No-Nonsense Guide to Basic Design Theory

4 Ways to Make Training More Fun for Repeat Learners

Do Old School Workplace Rules and Hierarchies Still Matter

How to Give Feedback on Assessments 

What Separates Great Trainers from the Merely “OK?”

Your Company Culture Could be Killing Performance